Privacy policy

Last updated: November 13, 2026

Who we are

Stream Desk ("we", "us") makes pick-and-pack software for live sellers. This policy explains what we collect on this website and what we do with it. Questions: hello@streamdeskhq.com.

What we collect

• What you type into our forms: your name, business name, email, how many orders you ship per show and where you sell.
• Demo bookings: the time you choose and anything you add to the booking.
• Basic site analytics: pages visited, the referring site and a cookie that recognises a returning browser. We use this to understand which pages help people.

How we use it

• To set up and run your demo, and to reply to you.
• To send you Stream Desk news, only if you ticked the box. Every email has an unsubscribe link.
• To improve the website.

We don't sell your information, and we don't share it with anyone except the services that help us run the business (below).

Services we use

• HubSpot: stores form submissions and demo bookings and sends our emails.
• Google Workspace: our business email and calendar.
• Render: hosts this website.

Each one handles your data under its own privacy terms.

How long we keep it

We keep your details while we're talking to you or you're a customer, and for up to 24 months after our last contact. Then we delete them.

Your choices

• Unsubscribe from emails at any time using the link in any email.
• Ask us to see, correct or delete your information by emailing hello@streamdeskhq.com. We'll reply within 30 days.
• Block or delete cookies in your browser settings.

Changes

If we change this policy, we'll update the date at the top of this page.

This is a plain-language starting policy. Before launch, have it checked against the laws where your customers are (for example, the US and the EU's GDPR).